Informations in case of emergency

 

SOS, Reception: Dial No. 12

 

Check out

Guest are kindly requested to check out before 12.00 noon. Should you wish to prolong your stay, please arrange with reception in good time.

 

Excursions

Information on various excursions is available from the front desk.

 

Car rental

Please contact our front desk for information.

 

Bar

You can enjoy an apéritif or a drink in our friendly bar, open daily during 24 hours

 

Cheques

We do not accept personal cheques. Hotel bills can be paid in cash or with the following credit cards: VISA, DINERS, EURO/MASTER-CARD, AMERICAN EXPRESS

Fees

The following fees are payable directly at the property:

Deposit: CHF 50.00 per Night

Failure to comply with the smoking ban will result in a fee of CHF 250.00

Breakfast

Breakfast is served from 6.00 a.m.to 10.00 a.m.in the breakfastroom.

 

Parking

The hotel garage is a two minute walk away from the hotel. Keys may be obtained from the front desk (CHF25.– per day).

 

Post

Postcards and stamps may be purchased at the front desk.

 

Restaurant recommandation

«Restaurant Stoller with its Boulevard Terrasse», refined restaurant with recommandation:national and international specialities. the Mercure Hotel Stoller Zurich is known for the best Ice Cream specialities in Zurich. Our Ice Cream is produced daily and fresh on our premises. Open daily from:

 

Mon – Fri

6:00 – 22:00

 

Sat

7:00 – 22:00

Sun

7:00 – 15:00

 

Breakfast Mon – Fri
6:00 – 10:30 a.m.
Brunch Sat, Sun & public holidays
7:00 – 13:30
Hot kitchen Mon – Sat
7:00 – 22:00

Sun

7:00 – 15:00

Telephone

All internal, local an long distance calls may be made directly from your room. There is a charge of CHF10.– for reverse-charge calls. For all 0800… telephone calls asurcharge of CHF5.– per call will be charged to your account.

 

Public transportation

Tickets may be purchased at the front desk. Tram No.2 transportation: to the lake of Zurich, tram No.3 to the main train station.

 

Laundry/Dry cleaning

Laundry given before 10.00 a.m. will be ready next Dry cleaning:morning.

Express service: given befor 4.00 p.m. ready in the evening with 100% surcharge. In the case of loss or damage, the hotel is liable to pay only up to ten times the respective laundry/dry cleaning cost. Articles can not be accepted on Saturdays, Sundays or public holidays.

 

Wake-up calls

Requests for wake-up calls can be made with the Front Desk.

 

Valuables

Please deposit valuables (jewelry, money, important documents) with the hotel office. For articles which areimpossible to be deposited or which are worn, the hotel management is liable only up to the amount of CHF 1000.–, as long as no member of staff is in any way responsible. General insurance conditions can be consulted at the reception.

 

Weekly bills

Please settle all hotel bills over CHF 1000.–